Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 2025

Introduction

Welcome to Wise Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including: • Personal information (name, email, phone number, address) • Student information (academic records, attendance, performance) • Parent/guardian information • Application and enrollment information • Payment and billing information • Communications and correspondence We also automatically collect certain information when you use our services, such as IP address, browser type, device information, and usage patterns.

How We Use Your Information

We use the collected information for the following purposes: • To provide and maintain our educational services • To process admissions and enrollment • To communicate with students, parents, and guardians • To manage and track academic progress • To process payments and manage billing • To send important notifications and updates • To improve our services and website • To comply with legal obligations • To ensure the safety and security of our community

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of sensitive data • Secure servers and databases • Access controls and authentication • Regular security assessments • Staff training on data protection However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances: • With your explicit consent • With educational partners and service providers who assist in operating our services • To comply with legal obligations or respond to legal requests • To protect our rights, property, or safety, or that of our users • In connection with a merger, acquisition, or sale of assets All third parties are required to maintain the confidentiality of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

You have the right to: • Access your personal information • Request correction of inaccurate information • Request deletion of your information • Object to processing of your information • Request restriction of processing • Data portability • Withdraw consent at any time To exercise these rights, please contact us using the information provided in the Contact section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are primarily designed for students and their families. We take extra care in protecting the privacy of children. We comply with applicable laws regarding the collection of personal information from children. Parents and guardians have the right to review, delete, or refuse the further collection of their child's information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: Email: info@wiseacademy.com Phone: 07701402201 Address: Sulaymaniyah, Kurdistan Region, Iraq

Questions About Privacy?

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us. We are committed to addressing your concerns and ensuring your privacy is protected.